Troubleshooting
Last updated
Last updated
Ensure you have a working internet connection.
Check the IcePanel status website for any downtime or planned maintenance.
If you have the Allow CORS, uBlock Origin or other Chrome plugins that modify network requests, make sure IcePanel is added to your whitelist.
If you have a corporate firewall make sure the IcePanel REST API is whitelisted at api.icepanel.io.
Ensure you have a working internet connection.
Check the IcePanel status website for any downtime or planned maintenance.
If you're on a corporate network, try a private network (organizations often block our WebSocket)
If this fixes the problem you'll need to ask your network administrator to whitelist our WebSocket connection for real-time.icepanel.io
This happens if the browser does not support web storage or if the user disables them.
This can happen if Chromes "Block third-party cookies" option is enabled. Either disable this or add https://app.icepanel.io as an exception in the section below.
Ensure the Use graphics acceleration when available option is enabled in your web browser.
If after connecting your Azure DevOps IcePanel shows that you have no code repos, try enabling "Third-party application access via OAuth" in your security policies.
